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The Ultimate Difference

Ultimate Rehab has the clinical, financial and regulatory expertise of regional and national contract therapy companies, with the attention and responsiveness one would expect from a smaller, locally-owned firm.

The Ultimate difference comes from having the company’s owners and senior management team focused on the individual needs of each client facility. This individualized focus ensures that all aspects of our clients’ therapy departments receive the attention necessary to drive outstanding patient and family satisfaction while also meeting the goals of the facility. Unlike larger organizations, with layers of management and bureaucracy, Ultimate Rehab’s clients deal directly with the decision-makers of the company.

This leads to very timely resolutions of any requests or issues with most addressed within 24-48 hours. This type of responsiveness ensures that the needs of your residents and facility will be met at all times.

Drivers of Dissatisfaction

Drivers of  Dissatisfaction lead to lower resident and family satisfaction, negatively impact reimbursement and can hurt reputation among referring hospital. These include:

  1. Therapy Staff Turnover
  2. Unqualified Rehab Director
  3. Lack of alignment with facility goals and objectives
  4. Lack of responsiveness

Contact us  to learn more about how The Ultimate Difference addresses the Drivers of Dissatisfaction for your organization.  

The Ultimate Difference

To learn how your organization can benefit from the attention and responsiveness of Ultimate Rehab’s senior management team contact Tom MacDonald at 513 563-8777 or [email protected]